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Help-centre / FAQ module with categories, search, related articles and REST API.
Source code
Shipped on day one
30-day refund
No forms, no questions
Overview
Every question a customer answers themselves is a ticket your team never sees.
Shoppers ask the same things over and over — shipping, returns, sizing, compatibility — and each one is an email, a delay, and a lost sale while they wait.
A complete, searchable help-centre at /faqs with categorised Q&A, each on its own SEO-friendly page, plus visitor question suggestions and “was this helpful?” voting — all brandable from admin.
Stores fielding repeat pre-sales and support questions that want to deflect tickets and capture FAQ search traffic at the same time.
Features
Every capability earns its place — built to solve a real merchant problem, not pad a feature list.
Customers ask the same things over and over. Give them a searchable help-centre so they answer themselves before emailing you.
Each Q&A gets its own clean URL with rich-result markup, so your help content pulls in search traffic.
A type-ahead search drops the right article down as customers type — no scrolling a long list.
“Was this helpful?” votes on every article show you exactly what to rewrite.
An “ask your own question” form collects real questions and queues them for you to approve.
Set colours, fonts, the hero image and contact cards from admin — no developer, no template edits.
Bundle & save
Pick a combo deal with 10% off
View all bundlesYou save 17,8 £GB buying these together.
A full step-by-step guide — installation, admin configuration and every option, with screenshots. Read it before you buy to see precisely what you're getting, and keep it on hand after.
Compatibility
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Why this module not the other one
Every module on this marketplace is maintained by the engineers who wrote it. Reply to a support email and you get a code answer, not a chatbot.
30-day refund
Email refunds@etechflow.com with the order ID. No forms, no required justification.
Engineer support
Reply to the delivery email. A member of our team responds within one business day. No ticket-queue first-line.
12 months of updates
All updates included for 12 months. After year one, renew at half price or keep the version you have.
Source code shipped
Full source code on every purchase. Audit it, patch it, fork it. No encrypted binaries.
Custom work
We do paid customisation on every module in the marketplace. Tell us what you need and we'll quote within one business day. No sales call. No "let's schedule a discovery."
More from this category
Product Fitment Finder
Make/Model/Year fitment filtering for any domain — automotive, marine, parts and more.
Back In Stock Notification
Let customers subscribe to out-of-stock products and get emailed when stock returns.
Product Warning
Per-product and per-category warning banners on the PDP — no template overrides.
One-time price. 1 year of updates and priority support. 30-day money-back guarantee.
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