Send order confirmations, shipping updates, and review requests via WhatsApp. Higher open rates than email.
98%
Open rate
vs 22% for email
+4.2×
Customer response
vs email replies
30 min
Setup time
incl. WhatsApp API
Overview
Reach your customers where they actually read messages. WhatsApp Order Notifications automatically sends order confirmations, shipping updates, delivery confirmations, and review requests via WhatsApp Business API. 98% open rate vs 22% for email. Includes templates, multi-language support, and an opt-in flow that respects WhatsApp's policies.
Features
Auto-sends WhatsApp messages on order confirmation, shipping, delivery, and review request.
Auto-detects customer language from store view. Templates editable per language.
Opt-in flow at checkout. Pre-approved message templates. Avoids the account-ban traps.
Customer replies route to your team inbox. Built-in support for Twilio, 360dialog, MessageBird.
Compatibility
| Platform | Versions | Other | Status |
|---|---|---|---|
MagentoPrimary | 2.4.4, 2.4.5, 2.4.6, 2.4.7 | Luma · Hyvä · Adobe Commerce · PHP 8.1/8.2/8.3 | Certified |
Shopify | API 2024-10, 2025-01 | — | Certified |
WooCommerce | 8.0+, 9.0+ | WP 6.0+ · PHP 8.1/8.2/8.3 |
What you get
One-time price, no surprises. Renew support at 50% off after year 1 if you want updates.
One-time price. 1 year of updates and priority support. 30-day money-back guarantee.
Free on dev & staging
Install on any non-production host and the module runs at full features with no key needed. Standard dev hosts auto-detected (staging.*, *.test, *.magento.cloud, RFC 1918 IPs, ngrok). On non-standard dev domains, flip Production Environment: No in the module admin.
Pay only when you go live
Send order receipts as PDF, product images, tracking links — all in the WhatsApp message.
Track delivery rate, read rate, click rate, reply rate per message type and per market.