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Customer stories
What customers tell us when we ask: what changed, what they measured, how long it took. No vague fluff.
Ndure
A custom Shopify theme replacing the stock template plus a size-fit modal cut footwear returns and lifted PDP-to-cart by 1.4×. Faster mobile PDPs, sharper product imagery, and a no-friction size guide.
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Visit NdureEU pet food subscription brand
A multi-country pet-food subscription brand on Adobe Commerce saw signup completion jump from 38 to 61 percent after a Hyvä rebuild of the dog-profile flow plus locale-aware payment options and a Klaviyo win-back sequence for first-charge failures.
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UK home appliances retailer
High-AOV home-appliances retailer cut cart abandonment from 64 to 39 percent in twelve weeks by moving to Hyvä Checkout and adding a WhatsApp + email recovery sequence with sensible delivery promises.
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Keystation
Custom make / model / year / engine search plus a Hyvä-native click-and-collect flow, layered on four eTechFlow marketplace modules. Search-to-cart up 32 percent and click-and-collect at 22 percent of orders within twelve weeks.
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Visit KeystationLockstation (Ezlok)
UK locksmith retailer Lockstation migrated from Luma to Hyvä in eight weeks. Mobile LCP dropped from 4.2 seconds to 1.1 seconds. Cart recovery flow added on day one of go-live recovered £18,000 in the first 30 days. Customer-service tickets dropped 60 percent.
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Visit LockstationDACH furniture retailer
Performance audit and cleanup without a Hyvä migration. Lighthouse 41 → 78 on mobile, TTFB 1.4s → 380ms, mobile checkout conversion up 9 percent over 30 days.
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French B2B distributor
Magento Open Source 2.4.4 to 2.4.7 upgrade across staging and production over six weeks. Eighteen days of internal dev time saved. All twenty-three installed modules functional post-cut.
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Ethnc
Cart-drawer rebuild, express-pay surfacing (Shop Pay, Apple Pay, JazzCash for PK), and a Klaviyo + WhatsApp recovery sequence cut cart abandonment from 71 to 58 percent.
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Visit EthncUK industrial distributor
A B2B Magento Open Source portal with company accounts, customer-group pricing, quote workflow, and ERP sync, shipped in six weeks. Replaced a paper-and-email order process for 240 trade buyers.
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EU fashion retailer
Custom NetSuite-Magento integration syncing 50,000 SKUs, customer-group pricing, real-time stock, and order data both directions. Replaced an off-the-shelf connector that was timing out and causing oversells.
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