AI Automation for Ecommerce

AI Customer Service Chatbot

AI agent handling 60-80% of support tickets. Order status, returns, product Qs.

Resolution: 60-80%; Without human
Response time: < 5 sec
Escalation: Smart

Overview

What this service actually is.

AI agent for customer service — order status, returns, product questions, shipping ETAs. Real-time connection to your backend. Escalates to humans when unsure.

What you get

Deliverables.

Chatbot on store + WhatsApp + email
Backend connection (orders, customers, products)
Knowledge base ingest
Escalation flow
Analytics dashboard
60 days tuning

Honest limits

What this service isn't.

Refund / cancellation actions need human sign-off
WhatsApp Business API required

Not sure if it's a fit? Email us — we'll tell you straight.

How it works

From inquiry to handover.

01
1. Knowledge ingest
FAQ + policies.
02
2. Build
Wire backend.
03
3. Shadow
2 weeks.
04
4. Live
Bot sends.

Frequently asked

Questions we get from people about to book.

Will it sound robotic?: Not after the first month of tuning on your support voice.

Ready to start?

Tell us about your project.

A real engineer reads every message. Replies within one business day — no sales call required.

See all services

AI Customer Service Chatbot

What this service actually is.

Deliverables.

What this service isn't.

From inquiry to handover.

1. Knowledge ingest

2. Build

3. Shadow

4. Live

Questions we get from people about to book.

Tell us about your project.

AI Customer Service Chatbot

What this service actually is.

Deliverables.

What this service isn't.

From inquiry to handover.

1. Knowledge ingest

2. Build

3. Shadow

4. Live

Questions we get from people about to book.

Tell us about your project.