Stop carriers from being offered on backordered orders. Customers see only shipping methods that actually work.
−72%
Shipping complaints
median in 30 days
−40%
Chargebacks
carrier-related disputes
15 min
Setup
per carrier rule
Overview
Magento's default behaviour offers next-day shipping on backordered items even if the carrier physically can't deliver them. Customers pay for express shipping, then complain when it takes 3 weeks.
Backorder Shipping Restrictor hides shipping methods that don't apply to backordered carts, keeps only methods compatible with the actual stock timeline, and shows customers an honest delivery estimate at checkout.
Fewer chargebacks. Fewer support tickets. Higher CSAT.
Features
Disable specific carriers/methods when any cart item is backordered.
Customer sees the realistic delivery date before paying.
Some SKUs always ship economy regardless of stock — configurable.
If cart contains X SKU OR over Y kg, restrict to specific carriers.
Compatibility
| Platform | Versions | Other | Status |
|---|---|---|---|
MagentoPrimary | 2.4.4, 2.4.5, 2.4.6, 2.4.7 | Luma · Hyvä · Adobe Commerce · PHP 8.1/8.2/8.3 | Certified |
What you get
One-time price, no surprises. Renew support at 50% off after year 1 if you want updates.
More from this category
One-time price. 1 year of updates and priority support. 30-day money-back guarantee.
Pay only when you go live
Different rules per store view / market.
Every blocked method logged with reason — debug customer support cases.
Wiederherstellung verlassener Warenkörbe mit KI-personalisierten E-Mails + WhatsApp-Sequenzen. Typischer Anstieg: 15–25% Conversion.